Travel Coordinator

Company Description Golden Plane Company is a leading full-service travel agency offering comprehensive travel solutions for corporate and leisure clients across the region. Founded in 2012 as a private enterprise, the company has grown into a recognized leader in the regional travel sector, with headquarters in Sulaymaniyah and a branch in Erbil. Golden Plane’s success is driven by an experienced and knowledgeable team focused on exceeding customer expectations and ensuring client comfort at every stage of the journey. The company’s philosophy centers on customer satisfaction through innovative technology, superior quality, exceptional value, and dedicated service. Golden Plane is the GSA of Air Arabia and Travelport by Galileo, providing access to advanced global booking technology and premium travel content. Role Description The Travel Coordinator is a full-time, on-site role based in the Sulaymaniyah District. This role is responsible for organizing and managing travel arrangements for corporate and leisure clients, including booking flights, accommodations, ground transportation, and related services. The Travel Coordinator will handle incoming inquiries, provide tailored travel options, prepare itineraries, and ensure all bookings comply with client requirements and company policies. Day-to-day tasks include maintaining accurate records, using booking and reservation systems, coordinating changes or cancellations, and resolving travel-related issues. The role also involves close collaboration with airlines, partner agencies, and internal teams, while delivering timely, professional, and courteous service to all clients. Qualifications Candidates should possess strong skills in Travel Coordination and Travel Management to handle complex itineraries and multiple bookings efficiently. Candidates should possess solid Travel Arrangements skills to manage flights, accommodations, ground transport, and ancillary services accurately. Candidates should possess excellent Customer Service and Communication skills to interact effectively with clients, partners, and colleagues. Relevant experience in the travel, tourism, or hospitality sector, including familiarity with global distribution systems and online booking platforms. Strong organizational abilities, attention to detail, and problem-solving skills, with the capacity to work under time pressure and manage priorities. Proficiency in MS Office and basic data entry; knowledge of travel regulations, documentation, and visa requirements is an advantage. Ability to work on-site in Sulaymaniyah District, collaborate within a diverse team environment, and communicate clearly in English; additional regional languages are a plus.