Administrative Support Specialist

Job description: Job title: Administrative Support Specialist - Day shift Company: SAS- Lexus Dealer Location: Baghdad Overall Objective of the Job: The Administrative Support Specialist is responsible for the ownership, control, and full support of the General Manager in overseeing the Lexus teams across Sales, After sales, Marketing, and CRM. The position also serves as the focal point of contact across all Lexus departments and business functions. Tasks and Responsibilities: Provide full administrative and support to the General Manager, including calendar management, travel planning, meeting coordination, and confidential documentation handling Support the GM in tracking key business objectives, deadlines, KPIs, and action plans across Sales, Aftersales, Marketing, and CRM Prepare presentations, reports, business summaries, and data analysis to support informed decision making. Coordinate transformation and improvement projects, ensuring timely milestone tracking, issue escalation, and cross functional communication. Serve as focal communication point for internal departments and external partners, ensuring professionalism and clarity. Prepare project-related reports, summaries, and follow-up notes to support decision making. Coordinate with internal teams and external partners to ensure smooth communication and workflow. Identify issues or delays early and escalate them proactively to the General Manager. Assist in tracking key business objectives, deadlines, and action plans. Support in preparing data related to performance KPIs, sales, and operations. Follow up with departments to ensure timely submission of reports. Handle sensitive information with strict confidentiality. Maintain professional behavior, representation, and communication at all times. Support marketing and promotional activities, including assisting with events, preparing promotional materials, and updating dealership signage. Provide exceptional customer service to enhance the overall sales experience for customers. Job Requirements: Education: Bachelor's degree in Business Administration, Management, or a related field. Experience: 2–3 years of relevant experience in administrative support or office coordination. Previous experience in a corporate environment is preferred. Technical Skills Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook. Good document management, filing, and record-keeping skills. Ability to prepare reports, correspondence, and administrative documents. Familiarity with office equipment and administrative procedures. Language Requirements: Good command of Arabic and English, both written and spoken.